Privacy Policy

This Privacy Policy describes how Sorose (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sorose.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to users of the Services, including customers, website visitors, or other individuals whose information we collect under this Privacy Policy.

By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any revisions will be posted on this page with an updated "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from multiple sources based on your interactions with our Site and Services. In addition to the specific uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our Terms of Service, and protect the rights of our users.

Personal Information We Collect

The types of personal information we collect depend on your interactions with our Site and Services.

Information You Provide Directly

  • Contact details (name, phone number, and email).
  • Order information (billing/shipping address, payment confirmation, email, phone number).
  • Account information (username, password, security details).
  • Customer support communications (messages sent via our Services).

Some features may require you to provide certain information. Choosing not to provide this information may limit your access to specific features.

Information Collected Automatically

We may collect Usage Data via cookies and similar technologies, including:

  • Device and browser details
  • IP address and network connection information
  • Site interaction and behavior

Information from Third Parties

We may receive information from third-party vendors, including:

  • Payment processors (billing information to process payments).
  • Analytics and advertising partners (to enhance user experience).

We treat third-party data in accordance with this Privacy Policy.

How We Use Your Information

We use your personal information for:

  • Providing Products & Services – Processing orders, shipping, account management, and notifications.
  • Marketing & Advertising – Sending promotional communications and personalizing advertisements.
  • Security & Fraud Prevention – Detecting and preventing fraudulent or malicious activity.
  • Customer Support & Service Improvement – Responding to inquiries and enhancing user experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze user behavior. You can manage your cookie preferences through your browser settings, but disabling cookies may impact your experience.

How We Share Your Information

We may disclose your information to:

  • Service providers (IT, payment processing, shipping, customer support).
  • Marketing partners (for promotional purposes).
  • Legal authorities (to comply with legal obligations).
  • Affiliates within our corporate group.

We do not sell or share sensitive personal information without consent.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their information. If you believe a child has provided personal data, contact us for removal.

Security & Data Retention

We take security measures to protect your data but cannot guarantee absolute security. Data retention varies based on legal requirements and business needs.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access/Know – Request details of your stored data.
  • Delete – Request deletion of your information.
  • Correct – Update inaccurate information.
  • Portability – Request a copy of your data.
  • Restrict Processing – Limit how we use your data.
  • Withdraw Consent – Revoke consent for certain data uses.

You can exercise these rights by contacting us. We may require identity verification before processing requests.

International Users

Your data may be stored or processed outside your country. If applicable, we use standard contractual clauses for data transfers.

Contact Us

For questions or to exercise your rights, contact us at:
✉️ info.sorose@gmail.com